ALL CANCELLATION REQUESTS MUST BE SUBMITTED VIA OUR ONLINE TICKETING SYSTEM. CLICK HERE TO ACCESS OUR CANCELLATION REQUEST FORM.
The rules governing cancellations of Mexpro's car insurance policies were disclosed before you purchased, and are printed in your policy documents:
All 6 month and annual policies are fully earned 15 days after the effective date of the policy. Daily polices are not eligible for refunds or cancellations after the effective date of the policy. Six month and annual policies allow for refunds and/or cancellations up to 15 days after effective date at a pro-rated daily rate. Pro-rates will be based on the actual cost of a 1 to 15 day policy. A cancellation fee equal to half of the Policy Fee will be retained on all cancellations.
* Note: Six month and annual polices carry high discount rates; daily policy amounts exceed 6-month rates after an average of 27 days. Daily policies are not eligible for refunds or cancellations after the effective date of the policy.
Refunds for cancelled Mexico insurance policies will be credited back to credit card with which the original policy was purchased. All refunds will be your return premium less a cancellations fee. This may take a day or two depending on your credit card company/bank, depending on their processing times.
Please complete our request for cancellation form.