I am having trouble printing my policy and/or didn't receive a confirmation email. How do I get my policy?

Once you have purchased a Mexico insurance policy, you have four ways of getting your policy. In three of the four methods you will need a PDF reader installed on your computer. This is free software, download Adobe Reader here [https://get2.adobe.com/reader/].

The "policy" documents are made up of two pieces: the "policy" and the "terms and conditions." The Policy consists of several documents, includes a receipt, a declarations page in English, a declarations page in Spanish, a statutory disclosure regarding coverage, and claims instructions in English and Spanish. If you purchased the MexVisit travel assistance coverage you will also have a declarations page and claims instructions included that are specifically for MexVisit. If you purchased the Extended Endorsements to supplement the standard Mexico Car Insurance policy, you will also have that Endorsement. The terms and conditions are the legal "fine print" that spells out what is covered and what is not.

1. You will have the ability to immediately access and print the policy and terms and conditions of your policy. Simply click on "print policy", and the system will open your policy in a PDF and you can save and print your policy. Pretty simple.
2. We will send you an email with links that allow you to open up a page that you can use to access the policy and the terms and conditions.
3. Upon issuance you will be assigned and sent an email with a Username and Password that allows you to log in to our customer menu, where you can see quotes and policies that you have created in our system. By clicking on a policy you can access the policy documents and print them. Also from this menu you can cancel or void your policy, or issue a new policy using the information from an old policy.
4. Finally, you can actually Fax the policy to yourself or another entity (like a finance company or bank) directly from our systems. Simply input the fax number and hit send, our servers will do the rest.

If you did not receive your confirmation email, or need to contact us for any reason, please complete our online ticket request form.