Your username will always be the email address with which you purchased the policy. The password should have been emailed to you upon the purchase of your policy. However, if you do not know your username or password you can simply click on our password retrieval button. You will be asked to input your email address, and hit submit. You will then be sent an email that will identity your Username, and provide a link that you can use to reset your password. Once you have reset the password you will be logged in to the client menu, and able to access your quotes and policies.